This place suits me perfectly with excellent services like wi-fi, luggage storage, 24-hour reception, and a spa center. The staff even helped me find good exchange rates on my first stay! I’m coming back for a romantic escape.

perfect spot for exploring attractions and parks in the city

during my stay, the friendly staff helped me out with suggestions for nearby eateries and attractions, and it’s just a short stroll to the Iglesia San Juan Bautista and Museo Carlos Dreyer for some cultural insights and charming views around Puno.

Staff was incredibly helpful with airport transfer.

Charming stay near the plaza

The hotel has a beautiful old-world charm and is ideally located just off Plaza Mayor, making it easy to explore local eateries and attractions. Breakfast was simple yet delightful, with a variety of fresh fruits and pastries that made mornings pleasant.

However, my room experienced some minor drainage issues one evening, leading to a slightly unpleasant smell. It cleared up quickly with the window open, but it was a bit off-putting initially.

Consider using the complimentary coffee or tea available at the reception area before heading out for the day. it's a nice touch to start your morning!

The bed in the Twin Room was uncomfortable, with reports of bedbugs affecting multiple guests. Additionally, cleanliness issues, like unpleasant smells from sheets and general upkeep, were concerning. Parking is a hassle, with no on-site options and steep hills to navigate. Breakfast included lukewarm coffee and ran out of supplies quickly, which was disappointing. Adjusting to street noise and light pollution became a struggle at night, as many rooms faced busy intersections without blackout curtains.

I really enjoyed the elegant vibe of my room with the amazing bathtub and the cozy atmosphere it provided. The spa offered a lovely foot massage and relaxing back massage, making my stay even better. Just a heads up, there was a slight odor one evening, but it was quickly solved by airing out the room. 😊

We enjoyed our stay with the big family, especially since the hotel is super close to the main port for the tours to Lake Titicaca. The helpful staff even organized our transportation to the port, making it easy for us to explore. Great breakfast too!

My kids wished for better breakfast options.

the rooms are spacious and cozy, with friendly staff who went above and beyond. they arranged taxis and provided assistance with tickets. the location is close to main attractions yet has a quieter vibe. 🌟

breakfast selection left a bit to be desired.

The location is excellent, just a short distance from the main square, which was vibrant and lively throughout my stay. The breakfast offered various selections and included fresh fruits, cold meats, and a great choice of bread. While the room was spacious and equipped with all essentials, including a safe and a good shower, there were some concerns about maintaining a quiet atmosphere, especially at night due to city noise. Additionally, I encountered a few issues with the staff’s responsiveness, which could use improvement.

my stay at sol plaza was amazing for my birthday! the staff were incredibly accommodating and made my celebration special. my room was clean and cozy, with a comfortable bed and hot shower.

the breakfast options were limited.